Legal

Refund Policy

Last updated: April 16, 2026

Milestone Satisfaction Guarantee. You approve every deliverable before we move to the next. If a milestone doesn't meet the scope we agreed to, we fix it — or you don't pay for it. Full refund on any milestone paid for but not accepted.

How our refunds work

Every LaunchPad Pro engagement is broken into milestones. Each milestone has a clearly defined scope, a price, and an approval step before we move to the next. This structure is how we stand behind our work without making promises about business outcomes we can't control.

What is refundable

A milestone you've paid for but not yet accepted. If we deliver a milestone and, after reasonable revisions, it still doesn't match the scope we agreed to in writing, you can request a full refund for that milestone.
A milestone you've paid for but we haven't started. If you choose to end the engagement before we begin work on a paid-in-advance milestone, we'll refund it in full.

What is not refundable

Milestones already delivered and accepted. Once you've approved a deliverable in writing (or used it — e.g. published the website, launched the campaign), that milestone is non-refundable.
Third-party costs we've already paid on your behalf (e.g. domain registration, premium fonts, stock assets, paid-ad spend). These are passed through at cost and are non-refundable once incurred.
Business outcomes. We do not refund based on revenue, customer count, or any other result. We guarantee the work we ship — not the business results you achieve with it. See our Disclaimer.

How to request a refund

Email info@globalcorpservices.com within 14 days of receiving the milestone deliverable.
Tell us specifically which part of the delivered work doesn't match the agreed scope.
We'll either fix it within a reasonable revision round, or — if you prefer not to proceed — refund the milestone in full.

Refunds are processed to the original payment method within 10 business days of being approved.

Chargebacks

Please contact us before initiating a chargeback. We're responsive and we'd rather resolve the issue directly than via your card provider. Fraudulent chargebacks on accepted deliverables may be disputed.

Changes

We may update this Refund Policy from time to time. The "Last updated" date at the top will reflect the change. The policy in effect on the date you purchase governs your engagement.

Contact

LaunchPad Pro
Email: info@globalcorpservices.com
Phone: 0479 084 145